1. The studio is an intimate setting so we ask, if possible, during the trial run, to turn off mobile phones or pagers.  We also ask that you do not bring young children with you to your appointment, since the studio is small and this can tend to take away from your focused time with the artist.  This one-on-one time requires your feedback and participation, so we prefer to limit any forms of interruption during the appointment.

2. We require a minimum of 24 hours cancellation notice for any booked bridal trial run or makeover appointments to ensure regularity and consistency of our scheduled time. Confirmation calls may be provided when available, but ultimately the appointment booked is the individual's responsibility.

3. In the event we don't receive proper cancellation notice we will charge a minimum of 50% of the session booked.  There is also a $25 fee for any “no shows” or if you or anyone in your party is over 15 minutes late.  Therefore we will ask for a credit card number to secure most appointments.

We hope you understand that the following guidelines are to better serve your needs.  It takes time and focused attention from both you and your make-up artist to end up with quality results. 

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Thank you for understanding and feel free to contact us if you have any questions or concerns about our policies at the studio.

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We hope you find your visit with us a pleasant one and that the final outcome is just what you were looking for. Gratuity is not expected, but is always appreciated.